Client Services Team

Administrative Assistant

Carol: Carol has been working at TBVH since November 2020 and as administrative assistant since May 2024. She had 12 previous years of experience working in the veterinary field prior to joining our team. When she is not at the clinic snuggling pets and helping clients, she enjoys spending time with her husband Dave and her two sons Hunter and Ashton, as well as with her two dogs Dempsey and Rory. She enjoys camping, fishing, cooking and watching her boys play hockey. The thing she loves most about her job is when she gets to see sick pets go home happy and healthy.

Receptionists

	Aldra: Aldra has been working at the hospital since November 2007. She has 4 cats, "Lizzie", "Oliver", and Cashew who all keep her busy with their shenanigans. She finds it difficult not to adopt every homeless cat that comes into the hospital.
	Marliss: Marliss has been working at the hospital since March 2002. When she is not working, she enjoys spending time with her husband, Rob and their 3 fur babies. Emmerson is their little mischievous, 15 year old Poodle mix, who can often be found raiding the pantry for treats. Clarkson is their 10 year old cat, and is the most laidback of the bunch. He can often be found snoozing in a sunny spot or in his “secret, not-so-secret hiding spot,” behind a pillow on the bed. And Zoe is their 5 year old cat. She is a very shy and timid soul and enjoys hiding, dinnertime and catching bugs! All 3 keep her busy!
	Christine: Christine has been with our clinic since June 2013. She has a love for all kinds of animals and has Elmo and Eevee. When not at work, she enjoys spending time with her husband, Cliff, and her two boys, Nicholas and Christian. Christine also enjoys reading, watching scary movies, camping and travelling. She welcomes you and your pet to our wonderful clinic!
	Jessie: Jessie has been working at the hospital since December 2017. She has two cats, Wilbur and Phil, as well as a boxer, Hercules. When she is not at work she spends her time with her husband, Liam and their children, Evelyn and August. Jessie enjoys going for walks, baking, and watching Disney movies. She is sure to give every pet that visits our clinic lots of love and head rubs!
	Holly: Holly has been working at TBVH since May 2024. She was born and raised in Thunder Bay. She went to college in Ottawa for 2 years for radio broadcasting and also has completed a course in office administration. Holly has over 15 years of pet sitting experience caring for dogs, cats, exotic birds, reptiles, rodents, a horse and even a donkey! Her interests include going for a daily walk outside (no matter the weather), reading, agility training with her Brittany Spaniel, Rosslyn, interval running, spending time with family and her cat, Peanut and time at camp on the lake.